XiriGo Vendor DocsOnboarding Wizard
A 4-step guide to setting up your store after your account is approved. Company details, bank account, tax information, and store branding.
Onboarding Wizard (Initial Setup)
After your account is approved and you log in for the first time, a setup wizard greets you. This wizard consists of 4 steps that are mandatory to complete before you can start selling.
You cannot create offers, receive orders, or make sales without completing the onboarding wizard. Please fill in all the steps completely.
Progress Bar
You'll see a progress bar at the top of the screen:
[1. Company Details] → [2. Bank Details] → [3. Tax Information] → [4. Store Branding]
████████░░░░░░░░░░░░░░ 25%The bar advances as you complete each step. You can go back to previous steps at any time.
Step 1: Company Details
In this step, you enter your business's official information.
| Field | Required? | What to Enter | Example |
|---|---|---|---|
| Company Name | Yes | Your official registered business name (as it appears in the trade register) | "Guven Tech Trading Ltd." |
| Contact Email | Yes | Business contact email (can be different from your login email) | [email protected] |
| Phone Number | Yes | Business phone number (with country code) | +356 2123 4567 |
| Address Line 1 | Yes | Street name and number | "Republic Street No: 42" |
| Address Line 2 | No | Additional info such as floor, unit, building name | "2nd Floor, Unit 5" |
| City | Yes | Your city or town | "Valletta" |
| State / Region | No | State, province, or region | "Southern Harbour" |
| Postal Code | Yes | Your postal code | "VLT 1432" |
| Country | Yes | Select your country from the dropdown list | "Malta" |
Why is this information needed? The platform needs these details for official correspondence, invoicing, and to meet legal requirements. This information is not shown to customers.
Click the "Next" button to proceed to the next step.
Step 2: Bank Details
Enter the bank account details where your sales earnings will be deposited.
| Field | Required? | What to Enter | Example |
|---|---|---|---|
| Bank Name | Yes | The name of your bank | "Bank of Valletta" |
| IBAN | Yes | Your international bank account number (enter all digits without spaces) | MT84VALL01234567890123456789012 |
| Account Holder Name | Yes | The name on the bank account (company or individual name) | "Guven Tech Trading Ltd." |
Enter your IBAN very carefully! If you enter the wrong IBAN, your payments will fail and will be delayed until the next payment cycle. We recommend copying and pasting your IBAN from your bank's mobile app.
When are payments made? Payments are made automatically on a weekly, bi-weekly, or monthly basis depending on your subscription plan. Your first payment will be processed after the first successful delivery + waiting period (7–14 days).
Click the "Next" button to proceed to the next step.
Step 3: Tax Information
Enter your legal tax details.
| Field | Required? | What to Enter | Example |
|---|---|---|---|
| Tax Number / VAT No | Yes | Your tax identification number or VAT number issued by the tax authority | MT12345678 |
| Tax Office | Yes | The tax office where you are registered | "Malta Inland Revenue" |
Why is this needed? The platform is legally required to keep sellers' tax information on record. This information is only used for financial transactions and legal obligations.
Tip
If you operate in Malta: Your Malta VAT number starts with "MT" and consists of 8 digits. For the tax office, you can enter "Inland Revenue Department" or "Commissioner for Revenue".
Click the "Next" button to proceed to the final step.
Step 4: Store Branding
In this step, you customise the look of your store. Customers see this information when browsing your products.
Logo Upload
| Property | Details |
|---|---|
| Size | 400x400 pixels recommended (square format) |
| File Type | JPG, PNG, or SVG |
| Maximum Size | 2 MB |
| Where It Appears | In the seller area on product pages, on your store profile, and in search results |
How to upload: Click the "Upload Logo" button → select the file from your computer → preview it → click the "Save" button.
Tip
Don't have a logo? You can leave it blank for now and add one later from the Store Management > Profile page. However, stores with logos inspire more trust in customers.
Banner (Cover Image) Upload
| Property | Details |
|---|---|
| Size | 1200x300 pixels recommended (horizontal rectangle) |
| File Type | JPG, PNG |
| Maximum Size | 5 MB |
| Where It Appears | At the top of your store profile page (like a cover photo) |
Store Descriptions
| Field | Required? | Description | Example |
|---|---|---|---|
| Short Description | No | Introduce your store in a single sentence. Maximum 160 characters. Shown in search results. | "Malta's most trusted electronics store. Serving you since 2015." |
| Detailed Description | No | A longer description about your store. Explain what you sell and why customers should choose you. | "With 10 years of experience... Free shipping... 14-day return guarantee..." |
You'll see a character counter below the short description (e.g. "142/160"). The counter changes colour as it approaches 160.
Completing the Wizard
After entering your details in the final step, click the "Complete" button.
- All your information is saved
- You'll see a success message
- You'll be automatically redirected to the Dashboard page
- You're now ready to create offers and start selling!
Skipping Steps
The company details, bank details, and tax information steps cannot be skipped — this information is required for legal compliance.
The logo, banner, and descriptions in the store branding step are optional. You can click the "Skip for Now" button to come back to this step later. However:
- Stores without a logo inspire less trust in customers
- Stores without a description are at a disadvantage in search results
- You can complete this information at any time from the Store Management > Profile page
Can I Change My Details Later?
Yes! You can change all the information you entered during onboarding at a later time:
| Information Type | Where to Change It |
|---|---|
| Company details (address, phone) | Store Management > Profile |
| Bank details (IBAN) | Store Management > Profile |
| Tax information | Store Management > Profile |
| Logo and banner | Store Management > Profile |
| Store descriptions | Store Management > Profile |
Frequently Asked Questions
Next Step
Once you've completed the onboarding wizard, you can start using the panel. To learn where everything is and what each button does:
Navigating the Panel
Learn about the left menu, top bar, notifications, search, and keyboard shortcuts.
Registration & Application
Everything you need to know about creating a seller account on the XiriGo marketplace, the application process, and your account statuses.
Navigating the Panel
Learn all the buttons, menus, and features of the Vendor Panel. Left menu, top bar, notifications, search, and more.