XiriGo Vendor DocsDashboard (Home Page)
The first page you see when you log into the panel. Daily sales summary, recent orders, announcements, stock alerts, and notifications — all on one screen.
Dashboard (Home Page)
The Dashboard is the first page you see when you log into the panel. You can get a quick overview of your store's daily status at a glance. You can return to this page at any time by clicking the "Dashboard" link in the left menu.
Summary Cards
At the top of the page, there are 5 summary cards. Each card displays a different metric:
Today's Orders
What it shows: The total number of orders received today (from 00:00 until now).
Example: If the card shows "5", it means 5 new orders have come in today.
What you should do: Click the number to go directly to the order list. Don't forget to accept new orders — orders not accepted within 48 hours are automatically cancelled!
Today's Revenue
What it shows: The total value of today's orders (in EUR, before commission is deducted).
Example: If you see "€234.50", it means you've received €234.50 worth of orders today. Commission will be deducted from this amount.
Note: This figure is your gross (raw) revenue. For the net amount you'll actually receive, check the Finance page.
Active Offers
What it shows: The number of your offers currently visible (active) on the marketplace.
Example: If you see "42", it means 42 of your product offers are visible to customers.
Tip: If this number is low, consider creating offers for more products. More offers = more sales potential. Learn how to create offers →
Pending Returns
What it shows: The number of orders with return requests from customers that are still awaiting your action.
Example: If you see "2", it means 2 return requests are waiting for your response.
What you should do: Review the return requests and either approve them or reject them with a reason to bring this number down to zero. Order returns →
Notifications
What it shows: Your number of unread notifications.
Example: If you see "7", it means you have 7 unread notifications. These could be new orders, messages, stock alerts, etc.
Platform Announcements
Just below the summary cards, you'll see announcements from the platform. Announcements come in 4 different types:
| Announcement Type | Colour | Meaning | Example |
|---|---|---|---|
| Info | Blue | General information | "New shipping integration added: DHL Express" |
| Warning | Yellow | Something that needs attention | "Scheduled maintenance on 25 March" |
| Promotion | Green | Platform campaign or opportunity | "Join the summer campaign and get 20% off your commission rates" |
| Maintenance | Red | System maintenance or outage | "System will be under maintenance on 26 March 02:00–06:00" |
Tip
Read announcements carefully! Joining platform campaigns can significantly boost your sales numbers.
Alert Panels
The Dashboard has 3 important alert panels that need your attention:
Low Stock Alert
Offers whose stock has dropped below the threshold you set are listed here.
| Information Shown | Description |
|---|---|
| Product name and variant | Which product has low stock |
| Current stock | How many units are left |
| Threshold | The alert limit you set |
Example: "iPhone 15 Case - Black: 3 units (threshold: 5)" — This product is triggering an alert because its stock has dropped below 5.
What you should do: Click the product name to go directly to the offer page and update your stock. When stock reaches zero, your offer is automatically deactivated and customers can no longer see the product!
Pending Cancellation Requests
Orders where customers have requested cancellation but you haven't responded yet.
What you should do: Review each cancellation and use the "Approve Cancellation" or "Reject Cancellation" option. Responding quickly positively affects your seller score.
Pending Return Requests
Orders where customers have requested a return but you haven't responded yet.
What you should do: Review the return reason and evidence, then use the "Approve Return" or "Reject Return" option.
You must respond to cancellation and return requests within 48 hours. Unanswered requests are automatically resolved in the customer's favour and deducted from your balance.
Revenue Chart
In the middle section of the page, there is a revenue chart. This chart displays 3 data sets:
| Line | Colour | What It Shows |
|---|---|---|
| Revenue (GMV) | Green | Your gross sales amount (total revenue) |
| Commission | Red | The commission amount deducted by the platform |
| Platform Fee | Orange | Other platform fees (if any) |
Time Range Selection
You can select the following time ranges above the chart:
- Last 7 Days — To see the weekly trend
- Last 30 Days — To see the monthly trend (default)
- Last 90 Days — For quarterly trend analysis
How to read it: If the green line is going up, your sales are increasing. The lower the red line, the lower your commission costs.
Recent Orders
At the bottom of the Dashboard, your latest 5 orders are listed:
| Column | Description |
|---|---|
| Order No | The order number (e.g. XG-20260319-0042). Click to go to the details. |
| Customer | The name of the customer who placed the order |
| Status | The current status of the order (coloured label) |
| Product Count | How many products are in the order |
| Total | Order amount (EUR) |
| Date | The date and time the order was placed |
Click the "View All Orders" link to go to the order list page.
Detailed information about order management →
Recent Notifications
In the bottom right corner of the page, your recent notifications are listed. Each notification includes:
- Notification type icon
- Notification message
- How long ago it arrived ("5 min ago", "2 hours ago", etc.)
Click the "View All Notifications" link to go to the notification centre.