XiriGoXiriGo Vendor Docs
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Offer Management

Creating offers for products, setting prices and stock, shipping settings, bulk updates, and offer history. Every step explained in detail.

Offer Management

The way to sell products on XiriGo is by creating offers. This page explains everything from the offer concept to creating one, from pricing to stock management.


What Is an Offer? (Key Concept)

On XiriGo, you don't create products directly. The platform already has a product catalogue. You place offers on products in this catalogue.

Real-life example:

The catalogue has an "Apple iPhone 15 Pro Max 256GB - Natural Titanium" product. If you want to sell it, you create an offer:

  • Price: €1,299
  • Stock: 15 units
  • Shipping: Free shipping, dispatched within 2 business days

Another seller can create a different offer for the same product:

  • Price: €1,249
  • Stock: 8 units
  • Shipping: €5 shipping, 3 business days

The customer sees both offers and chooses one.

You can only have one active offer per product variant. For example, you can create separate offers for the black and white colours of the same phone, but you cannot create two offers for the black colour.


Offer List

When you click Sales > Offers in the left menu, a table showing all your offers opens.

Table Columns

ColumnWhat It ShowsExample
Product ImageA small photo of the product[photo]
Product NameProduct name and variant infoNike Air Max 90 - Black / 42
SKUStock codeNAM90-BLK-42
PriceYour selling price€129.90
Compare-at PriceOriginal/list price (shown with strikethrough)€159.90
StockCurrent stock quantity. Shown in red if low3 units
StatusActive (green) or Inactive (grey) toggle🟢 Active
Shipping TypeShipping method labelFree Shipping

Filtering

You can narrow down your offers using the filter button above the table:

FilterOptionsWhat It Does
StatusActive, Inactive, AllView only active or inactive offers
Low StockOn/OffView offers below the stock threshold
Shipping TypeStandard, Express, Free, FreightFilter by shipping type
CategoryElectronics, Clothing, etc.Filter by product category
BrandApple, Samsung, Nike, etc.Filter by brand

You can use multiple filters at the same time. The number above the filter button shows how many filters are active. Click "Clear Filters" to reset all filters.


Creating a New Offer (Step by Step)

Click the "New Offer" button in the top right. A 2-step wizard opens:

Step 1: Product Selection

On this screen, you browse the platform's product catalogue and select the product you want to sell.

Type the product name, SKU, or barcode in the search bar. For example: "iPhone 15" or "NAM90-BLK".

Results are listed instantly. Each result shows the product image, name, and available variants.

Clicking opens the product's variants. For example:

  • iPhone 15 Pro Max 256GB Black
  • iPhone 15 Pro Max 256GB White
  • iPhone 15 Pro Max 512GB Black
  • iPhone 15 Pro Max 512GB White

Choose the variant you want to sell. If you already have an offer for this variant, you'll see a "Offer Exists" warning and won't be able to select it.

You'll proceed to step 2.

Can't find the product you want in the catalogue? You can open a support ticket to request that the product be added. Go to Communication > Support and select the "Product Addition Request" category. Support →

Step 2: Offer Details

On this screen, you fill in 3 sections: Pricing, Stock, and Shipping.

Pricing

FieldRequired?DescriptionExample
PriceYesThe selling price customers will see. Must be greater than zero.€129.90
Compare-at PriceNoThe original/list price. If you enter one, a "% off" label is shown on the marketplace. Must be greater than your selling price.€159.90

Example calculation:

Selling Price:       €129.90
Compare-at Price:    €159.90
Discount Rate:       19% (automatically calculated and displayed)

Tip

Offers showing 15% or more discount get a "Discounted" label in search results and attract more customer attention. Entering a compare-at price can boost your sales.

Stock Management

FieldRequired?DescriptionExample
Stock QuantityYesCurrent stock count. Must be at least 1 to make the offer active.25
Low Stock ThresholdNoYou'll receive an alert when stock drops below this number. Default: 55
Minimum OrderNoThe minimum quantity a customer must buy. Default: 11
Maximum OrderNoThe maximum quantity a customer can buy in a single order. Leave blank for no limit.10

What happens when stock reaches zero? Your offer automatically becomes inactive and customers can no longer see the product. When you add stock, you'll need to reactivate the offer.

Stock management tips:

  • Set a realistic low stock threshold (enough stock to cover the time until you can restock)
  • For example: if you sell 10 units per week and your resupply time is 1 week, your threshold should be at least 10

Shipping Settings

FieldRequired?DescriptionExample
Shipping TypeYesOptions: Standard, Express, Free Shipping, Freight (for large items)Standard
Preparation TimeYesHow many business days you need to ship the product: 1, 2, 3, or 5 days2 days
Ship FromYesWhich city/region you're shipping fromValletta, Malta

Shipping Types:

  • Standard: Normal shipping rates apply (based on carrier rates)
  • Express: Fast delivery (higher cost)
  • Free Shipping: You cover the shipping cost (customers love this!)
  • Freight: For large items like furniture or appliances

Publishing the Offer

After filling in all fields, click the "Create Offer" button.

  • The offer goes live immediately and is visible on the marketplace
  • It is added to your offer list
  • Customers can now see this offer and place orders

Editing an Offer

To edit an existing offer:

  1. Click the pencil icon on the offer you want to edit in the offer list
  2. Change the price, stock, shipping, or other fields
  3. Click the "Save" button

Price changes take effect immediately! Customers see the new price right away. Orders already placed continue at the old price.


Activating/Deactivating an Offer

Each offer row has a toggle switch:

  • Green (Active): The offer is visible on the marketplace; customers can place orders
  • Grey (Inactive): The offer is hidden; customers cannot see it

When should I deactivate?

  • When you want to temporarily stop selling (e.g. when you're on holiday)
  • When you're waiting for stock
  • Before making a price update

You can temporarily pause an offer without deleting it. When you reactivate it, sales resume.


Offer History

A detailed history is kept for every offer. Click the "History" tab on the offer detail page.

Price History Chart

A line chart showing how your price has changed over time:

  • Each point represents a price change
  • Old price and new price are visible
  • Who made the change and when

Stock History Chart

Shows the change in your stock level over time:

  • Stock decreases automatically when orders come in
  • Increases when you add stock
  • Increases automatically when returns come in

Change Log

ColumnDescription
DateDate and time of the change
FieldWhich field changed (price, stock, status, shipping, etc.)
Old ValuePrevious value
New ValueNew value
Changed ByThe team member who made the change

Offer history is kept indefinitely. You can use this data together with the Analytics page to analyse how price changes have affected your sales volume.


Bulk Actions

You can perform actions on multiple offers at once:

  1. Tick the checkboxes of the offers you want to act on in the offer list
  2. Click the action buttons that appear above the table:
ActionWhat It Does
ActivateActivates all selected offers
DeactivateDeactivates all selected offers
Update StockApplies the same stock quantity to all selected offers
DeletePermanently deletes the selected offers (asks for confirmation)

Bulk Stock Update (via CSV)

If you have many offers, you can update stock in bulk using a CSV file:

  1. Click the "Bulk Stock Update" button
  2. Download the sample CSV file
  3. Open the CSV file in Excel or Google Sheets
  4. Enter the SKUs and new stock quantities
  5. Save and upload the file
  6. The system previews the changes — review and click "Apply"

Tip

Bulk stock updates are ideal for sellers who do regular stock counts every week. Download the CSV file, enter your stock numbers, and update all your offers in one go.


Frequently Asked Questions


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