XiriGo Vendor DocsRegistration & Application
Everything you need to know about creating a seller account on the XiriGo marketplace, the application process, and your account statuses.
Registration & Application Process
To start selling on XiriGo, you first need to create a seller account. This page walks you through the registration process step by step and explains what happens next.
Registration Form
Go to the XiriGo Vendor Panel address in your browser and click the "Don't have an account? Sign up" link.
Start by entering your store's basic details:
| Field | Required? | Description | Example |
|---|---|---|---|
| Store Name | Yes | The store name your customers will see. It must be unique on the platform (no other seller can use the same name). Choose a memorable name that reflects your brand. | "Valletta Electronics", "Guven Tech" |
| Email Address | Yes | The email address you'll use to log in and receive notifications. It must be valid and accessible. | [email protected] |
| Password | Yes | At least 8 characters. Must include uppercase, lowercase, numbers, and special characters. | Example: MyStore2026! |
Choose your store name carefully! This name is visible to customers, and changing it later requires contacting the support team. You can use special characters (ş, ç, ğ, ı, ö, ü) if needed.
These fields are not required at this stage, but filling them in speeds up the approval process:
| Field | Required? | Description | Example |
|---|---|---|---|
| Company Name | No | Your official registered business name | "Guven Tech Trading Ltd." |
| Phone Number | No | Your business phone number (with country code) | +356 2123 4567 |
Tip
Recommendation: Fill in these details now. The more information the platform team sees about your business when reviewing your application, the faster the approval.
- Double-check all the information
- Tick the "I have read and accept the Sales Agreement and Terms of Use" checkbox
- Click the "Sign Up" button
You'll see a confirmation message on screen once your application has been successfully submitted.
What Happens After Registration?
The moment you click the sign-up button, the following things happen:
1. Confirmation Email Arrives
A verification email is sent to the email address you provided. Click the link in the email to verify your address.
If the email doesn't arrive within 15 minutes:
- Check your Spam/Junk folder
- Make sure you typed your email address correctly
- If it still hasn't arrived, email [email protected]
2. Your Account Moves to "Pending" Status
Your application is now being reviewed by the XiriGo platform team. During this time:
- You can log into the panel, but you won't be able to access any features
- You'll see a "Your application is under review" message on screen
- Estimated wait time: 1–3 business days
3. Approval or Rejection Notification Arrives
Once the platform team completes the review, you'll be notified by email:
- Approved: Congratulations! You can now log in and complete the onboarding wizard
- More Information Required: You'll be asked to provide missing documents or details
- Rejected: The reason for rejection will be stated in the email
Account Statuses (Detailed Explanation)
Your account can be in one of the following statuses. Below you'll find what you can and cannot do in each status:
Pending
What does it mean? Your application has been submitted and the platform team is reviewing it.
What can you do?
- You can log into the panel (you'll only see the status page)
- You can check your application status on the waiting page
What can't you do?
- You cannot access any panel features (orders, offers, finance, etc.)
- You cannot start selling products
How long does it take? Usually 1–3 business days. Reviews are not processed on weekends or public holidays.
Approved (Active)
What does it mean? Congratulations, your application has been accepted! You now have full access.
What can you do?
- Use all panel features
- Complete the onboarding wizard
- Create offers and start selling
First thing you should do: Complete the onboarding wizard →
Creating offers or receiving orders is not possible until you complete the onboarding wizard. Please fill in your company, bank, and tax details and complete your store branding first.
Suspended
What does it mean? Your account has been temporarily frozen.
Why does this happen?
- Unresolved customer complaints or disputes
- Violation of platform policies
- Missing or incorrect documents/information
- Low performance score
What can you do?
- View your existing orders (view only)
- View your financial information (view only)
- See the reason for suspension on screen
What can't you do?
- Create new offers
- Accept orders
- Update prices or stock
What should you do? Read the suspension reason displayed on screen and follow the steps indicated. Usually, you'll need to open a support ticket or provide missing documents.
Banned
What does it mean? Your account has been permanently closed.
Why does this happen? Serious or repeated policy violations (counterfeit products, fraud, threats, etc.)
What can you do? You cannot log into the panel. When you attempt to log in, the ban reason is displayed.
Can you appeal? You can start the appeal process by emailing [email protected]. Each case is evaluated individually.
Account Status Flow Diagram
All the statuses your account can go through:
graph LR
A[Registration] --> B[Pending]
B --> C[Approved]
B --> E[Rejected]
C --> D[Suspended]
D --> C[Active Again]
C --> F[Banned]
D --> F[Banned]Frequently Asked Questions
Next Step
Once your account is approved, the first thing you should do is complete the onboarding wizard:
Onboarding Wizard
Complete your company details, bank account, tax information, and store branding in 4 easy steps.
XiriGo Vendor Panel — Seller Guide
Everything you need to open a store on the XiriGo marketplace, list products, manage orders, and track your earnings — all in one panel.
Onboarding Wizard
A 4-step guide to setting up your store after your account is approved. Company details, bank account, tax information, and store branding.